OUR SERVICES

MAINTENANCE SERVICES

VENIOX offers a preventive, on-site, maintenance service for VENIOX charging stations, which provides the basis for a continuous and sustainable operation of the charging infrastructure.

A range of maintenance levels can be supplied, but generally they include the following:

  • operation of server structures as well as technical infrastructure for accurate system operation
  • service to maintain operational status of software programs
  • preventive maintenance to avoid faults and downtime
  • co-ordination with client and sub-contractors to ensure smooth operation
  • provision of telephone hotline for technical problems during the regular business hours of Monday to Friday from 08:00 to 12:00 and 13:00 to 17:00
  • execution of legally required periodic tests

Preventive maintenance of charging stations significantly extends their service life. Furthermore, we guarantee that our maintenance service covers all legally required inspections of safety-relevant systems. As our customer you can focus on your mission – we will take care of the rest!